Refunds for online courses and real estate guidance classes purchased through the Platform will only be considered if the request is made within 3 days of purchase. After 3 days from the purchase date, no refunds will be entertained regardless of whether you have attended the class or not.
Once a course or class has started or the scheduled class start time has passed, the purchase becomes completely non-refundable. This applies whether or not you actually join or attend the class, regardless of your reason for not participating.
To avoid losing your investment, please ensure you:
- Verify your availability before purchasing
- Check the exact class schedule and time zone
- Mark the class date in your calendar
- Plan to attend all sessions
A refund will be processed ONLY if ALL of the following conditions are met:
- Timing: The refund request is submitted within 3 days of purchase
- No Attendance: You have NOT attended any class session or accessed course materials
- Before Commencement: The class has NOT yet commenced or the scheduled start time has not passed
- Valid Reason: You provide a reasonable reason for cancellation
Personal guidance sessions and one-on-one consultations are ABSOLUTELY NON-REFUNDABLE. This policy applies to all personalized consulting, custom guidance, and dedicated advisory sessions.
Why Personal Guidance is Non-Refundable:
- Personal guidance consumes our expert's specialized time that cannot be reallocated to other clients
- Once a consultation slot is booked, other clients are turned away
- Expert preparation and research for your specific situation is non-recoverable
- Our time is a finite, valuable resource that cannot be resold
Real estate success depends on multiple factors including but not limited to:
- Market conditions and economic factors
- Individual effort and execution
- Local market dynamics and regulations
- Personal business acumen and decision-making
- Timing and market opportunities
- Competition and external factors
What We Provide:
Our services provide education, guidance, direction, strategies, and knowledge only. We teach real estate principles, lead generation techniques, and business practices based on our experience. However, we do not warrant or guarantee that following our guidance will result in any specific financial returns, property deals, successful transactions, or business outcomes.
If your refund request is approved after meeting all eligibility criteria, the refund will be processed within 7 business days. The refund will be credited to your original payment method (credit card, debit card, net banking, or wallet account).
Additional Timeline Information:
- Bank processing times may vary; typically 5-10 additional business days depending on your financial institution
- Refunds initiated on weekends/holidays will be processed on the next working day
- You can track your refund status by logging into your account
- In rare cases, refunds may take up to 15 business days due to banking delays
Refund Policy at a Glance
| Service Type | Refund Eligible? | Refund Timeline | Conditions |
|---|---|---|---|
| Online Courses & Classes | ✓ YES | 3 days | Before class starts, no attendance, valid reason |
| After Class Starts | ✗ NO | N/A | Non-refundable regardless of attendance |
| Personal Guidance Sessions | ✗ NO | N/A | Absolutely non-refundable, full upfront payment |
| One-on-One Consultations | ✗ NO | N/A | Non-refundable, time-based service |
Questions About This Policy?
If you have questions about our refund policy, need clarification about a specific service, or wish to request a refund within the eligibility window, please contact our support team:
Platform: Arpit Vijay
Service: Real Estate Guidance & Online Classes
Address: Jawali Bhawan, Station Road, Alwar, Rajasthan, India
Phone: 8929580929
Hours: Monday - Friday, 10:00 AM - 6:00 PM IST
Email: hi@arpitvijay.com